Terms & Conditions

Gemini Pickups has a warranty on all its pickups; we guarantee them to be free of component and manufacturing defects for life to the original purchaser. 

Should a problem arise please contact us for advice before returning the pickup by registered mail or another secure delivery method to our address below.

We will inspect the pickup upon identifying a manufacturing fault will repair or replace the pickup, free of charge as soon as we can.

The warranty is only valid for the original purchaser and cannot be transferred.

The warranty excludes damage caused through misuse, improper handling, incorrect installation normal wear and tear. Any modification or repair by anyone other than Gemini Pickups invalidates the warranty unless made with our specific approval in advance. 

Responsibility for correct and safe installation of the pickup rests with the purchaser. If you are unfamiliar with wiring or have never fitted guitar pickups before please consult an experienced guitar repairer and get the pickup installed professionally. 

Responsibility for returns rests with the purchaser. 

All orders are shipped via secure delivery methods and almost always require a signature upon receipt. 

Returns to:-

Gemini Pickups
Glan Aber
123 Chester Road
Mold
Flintshire
CH7 1UJ